Frequently Asked Questions

Quick answers about the Hybrid Vault 45L — materials, travel, tech fit and care.

Processing 1–2 business days
NZ Shipping Up to 7 business days
Returns 30-day returns • 12-month warranty
Shipping & returns — short

Orders are processed within 1–2 business days. New Zealand standard shipping is typically up to 7 business days after dispatch. We offer a 30-day returns window and a 12-month limited warranty on manufacturing defects. For full details, see our Shipping Policy and Returns & Refunds pages or contact info@hybridvault.com.