Frequently Asked Questions

Processing 1–2 business days
NZ Shipping Up to 7 business days
Returns 30-day returns
Shipping & returns — short

Orders are processed within 1–2 business days. New Zealand standard shipping is typically up to 7 business days after dispatch. We offer a 30-day returns window (t&c's apply) on manufacturing defects. For full details, see our Shipping Policy and Returns & Refunds pages.